Terms of service
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STRYD Performance
Terms of Service
Overview
Welcome to STRYD Performance! The terms βweβ, βusβ and βourβ refer to STRYD Performance. STRYD Performance operates this store and website (the βServicesβ) to provide you with a curated shopping experience. The Services are powered by Shopify, which enables us to process and deliver your orders.
By accessing or using our Services, you agree to be bound by these Terms of Service (the βTermsβ) and our [Privacy Policy]. Please read them carefully, as they include important information about your rights under Australian Consumer Law.
If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.
1. Access and Account
To use our Services, you must be at least 18 years old or the age of majority in your state or territory of residence. You agree to provide current, complete, and accurate information when creating an account or making a purchase. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
2. Our Products
We aim to provide accurate product descriptions and images. However, product colours and appearance may vary depending on your device. We reserve the right to change or discontinue products at any time.
Nothing in these Terms limits your rights under the Australian Consumer Law (ACL).
3. Orders
When you place an order, you are making an offer to purchase. We may accept or decline your order at our discretion. An order is confirmed once payment is received and you receive an order confirmation email.
If we need to cancel or change an order, we will notify you using the contact details you provide.
Your purchases are subject to our [Returns & Refunds Policy], which operates in addition to your rights under the ACL.
4. Prices and Billing
Prices are shown in Australian dollars (AUD) unless otherwise stated. They are subject to change without notice. Prices do not include taxes, shipping, customs, or import charges unless expressly stated.
By placing an order, you agree to provide accurate payment details and authorise us to charge the applicable amount, including any taxes and shipping fees.
5. Shipping and Delivery
We ship Australia-wide. Delivery times are estimates only and not guaranteed. Delays outside our control (such as courier delays, customs processing, or weather events) may occur.
Risk of loss and title passes to you once the order is delivered to the shipping address you provided.
6. Consumer Guarantees (Australian Consumer Law)
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
You are entitled to:
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A replacement or refund for a major failure; and
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Compensation for any other reasonably foreseeable loss or damage.
If a product has a minor failure, we may choose to repair, replace, or refund the product within a reasonable time.
These rights apply in addition to any voluntary warranties or return policies we may offer.
7. Intellectual Property
All trademarks, logos, images, content, and materials available through our Services are owned by STRYD Performance, Shopify, or their licensors. You may use our Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, or use our content without our prior written permission.
8. Third-Party Tools and Links
We may provide links or access to third-party tools and websites. These are provided βas isβ without warranties. We are not responsible for third-party websites, products, or services. Use of third-party tools and links is at your own risk.
9. Relationship with Shopify
Our Services are powered by Shopify. However, all sales and customer interactions are between you and STRYD Performance. Shopify is not responsible for your purchases.
10. Limitation of Liability
To the maximum extent permitted by law, STRYD Performance will not be liable for any indirect or consequential losses (such as lost profits or lost data) arising from your use of our Services.
However, nothing in these Terms excludes or limits rights or remedies you may have under the ACL or any other applicable law that cannot be excluded.
11. Governing Law
These Terms are governed by the laws of Australia, and specifically the laws of the state or territory in which STRYD Performance is registered. You agree to submit to the non-exclusive jurisdiction of the courts in that state or territory.
12. Changes to Terms
We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on our website. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
STRYD Performance Mobile Messaging Terms
Last updated: 1 August 2026
These Mobile Messaging Terms ("Terms") govern your participation in the STRYD Performance SMS messaging service ("Service"). By opting in to receive SMS messages from STRYD Performance ("STRYD Performance", "we", "our", or "us"), you agree to these Terms.
We may update these Terms from time to time. Any changes will take effect when published on our website. Your continued participation in the Service after any changes are published constitutes your acceptance of the updated Terms.
Consent
By subscribing to our SMS messaging service, you consent to receive recurring marketing and transactional text messages from STRYD Performance to the mobile number you provide.
These messages may include, but are not limited to:
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Exclusive offers and promotions
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Product launches and restocks
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Cart reminders
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Order updates and notifications
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Other marketing communications relating to STRYD Performance
Messages may be sent using an automated messaging platform.
Providing your consent to receive SMS messages is entirely voluntary and is not a condition of purchasing any products or services from STRYD Performance.
Message Frequency and Charges
Message frequency will vary depending on your interaction with STRYD Performance.
We do not charge you for receiving SMS messages; however, message and data charges may apply depending on your mobile service provider and plan. You are responsible for any fees charged by your mobile carrier.
Opting Out
You may opt out of receiving marketing SMS messages at any time by replying STOP to any message we send or by using the unsubscribe option included in the message (where available).
Once your request has been processed, you will no longer receive marketing SMS messages from us unless you choose to subscribe again.
Please note that opting out of marketing messages does not affect essential service-related communications, including order confirmations, shipping notifications, or other transactional messages where permitted by law.
Assistance
If you require assistance regarding the Service, please contact us at:
Email: info@strydperformance.com.au
Mobile Numbers
You agree to provide and maintain an accurate and valid mobile phone number. If your mobile number changes, you are responsible for subscribing again using your new number if you wish to continue receiving SMS messages.
Service Availability
Delivery of SMS messages is dependent on your mobile network and other third-party service providers. We cannot guarantee that messages will always be delivered promptly or without interruption.
To the extent permitted by law, STRYD Performance is not responsible for delayed, failed, or misdirected delivery of SMS messages, or for any loss arising from reliance on information contained within those messages.
Consumer Rights
Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded.
Privacy
We respect your privacy and are committed to protecting your personal information.
By subscribing to our SMS messaging service, you acknowledge that we may collect, store, and use your personal information, including your mobile phone number, to provide the Service and communicate with you.
For more information about how we collect, use, disclose, and protect your personal information, please refer to our Privacy Policy.
Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Queensland.
Contact
If you have any questions regarding these Mobile Messaging Terms, please contact:
STRYD Performance
Email: info@strydperformance.com.au
Website: www.strydperformance.com.au
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